Shipping policy

Options and prices

• Home delivery: ₪50 per order.
• Self-pickup in Shefa-'Amr: free. Once your order is ready, we'll contact you to arrange the pickup.

The 230 g gas canister ships together with the kit by home delivery.

Processing and delivery times

Preparing and checking an order usually takes 2–3 business days, depending on demand and stock. Home delivery then usually arrives within a further 3–5 business days.

When your order ships, you'll get an email with a tracking number.

Changes to an order

Want to change an item or the address? Get in touch as soon as possible. As long as the order hasn't shipped, we'll try to update it.

Incorrect address

Please check the delivery address before paying. If you entered a wrong address, tell us straight away — it can only be corrected while the order hasn't shipped. If the parcel has already been sent to the wrong address entered in the order, re-delivery is charged separately.

A parcel that didn't arrive

If your parcel is late, or tracking shows it was delivered and you didn't receive it, get in touch and we'll sort it out with the courier. If your order was not delivered by the date given, you can also cancel it for a full refund, with no cancellation fee.